Refund Policy

Because our products are digital and can be accessed immediately, digital purchases are generally not eligible for return simply because you change your mind.

However, we want to make sure you receive what you paid for. If your purchase is technically faulty, cannot be accessed or downloaded, is materially different from its description, or has another genuine issue, please contact us as soon as possible.

We'll review the situation and work with you to find an appropriate solution, which may include replacing the product, restoring access or providing a refund where appropriate.

Contact us: when contacting us about a refund or purchase issue, please provide your order number and a brief description of the problem via our Contact page.

This policy operates subject to your rights under applicable Australian Consumer Law.